UCSC Library - Computing & Network Services

About this Page


This page lists contact information for computing support within the UCSC Library. It also includes broader computing-related contact information. The page is divided into the following four sections:	Requests for Assistance CNS Staff List Other Library Contacts Campus Contacts

Requests for Assistance

The most reliable means of contacting CNS staff for assistance is via the Web at http://itrequest.ucsc.edu (or through email to help@ucsc.edu). Requests are queued at a central location for response by the first available support staff member.

CNS Staff


CNS Helpdesk Phone: 459-2486

Guy Blau Computer Resource Specialist 474 McHenry Library phone: 459-4231 email: gjblau@ucsc.edu	Responsibilities: Data backups, workstation installation, maintenance and troubleshooting.

Frank Dang Computer Resource Specialist 473 McHenry Library phone: 459-1540 email: fdang@ucsc.edu	Responsibilities: Computer workstation support; student supervision.

Bryn Kanar Principal Web Developer 475 McHenry Library phone: 459-4576 email: kanarb@ucsc.edu	Responsibilities: Web project management, training, and support.

David Meyer Library Information Technology Analyst 476 McHenry Library phone: 459-5562 email: dmeyer@ucsc.edu	Responsibilities: CruzCat and Eres Administrator and Analyst.

Eric Mitchell Library IT Manager ITS Divisional Liaison 477 McHenry Library phone: 459-5502 email: emitch@ucsc.edu	Responsibilities: Oversees IT support for the Library; manages CNS Unit; Serves as the Library's liaison to ITS.

Wes Modes Library IT Developer 478 McHenry Library phone: 459-5208 email: wmodes@ucsc.edu	Responsibilities: Database development and programming; systems administration.

Omar Mojaddedi Computer Resource Specialist 473 McHenry Library phone: 459-2171 email: mojed@ucsc.edu	Responsibilities: Computer workstation support; student supervision.

Andrew Phipps Computer Resource Specialist MERC phone: 459-1537 email: atphipps@ucsc.edu	Responsibilities: Workstation support, MERC.

Other Library Contacts


MELVYL® CDL HelpLine 510/987-0555 510/987-0349 (nights/weekends) http://www.cdlib.org/status/

Campus Contacts

ITS Information Resource Center (IRC)

http://its.ucsc.edu/services/help_desk/

System Status
459-4357 (press 4, then 5)
http://uptime.ucsc.edu/

ITS Network Operations Center
http://nms.ucsc.edu/

Page Information

This page is maintained by Eric Mitchell. It was last updated on: 03 January 2007.

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