UCSC Library Computing & Network Services

On This Site


About CNS Coverage Computing Support Contacts Hardware and Software Requests How-to Guides Cruzcat Support	ITS Support Center Links Policies Other Computing Resources Text Version of this Site Computer Emergency Contacts Service Plan

About CNS

CNS is an in-house service supporting Library departments and staff. The unit processes purchases of microcomputer hardware and software, installs and upgrades systems, provides trouble-shooting and repair services, manages most of the Library's servers, and provides consulting support for the purchase, selection, and design of computing systems, components, and software.

For more information see:

Coverage

CNS covers the University Library during all open hours. For immediate computing support at any time, please call 9-2486. This number will reach both libraries. On weekends and evenings, the walkie-talkie frequency can be used at frequency 4, channel 5. For all other problems, please go to http://itrequest.ucsc.edu or email help@ucsc.edu. Please see the next section, Computing Support Contacts, for more CNS contact information.

Computing Support Contacts


Computing contact information Email to helpdesk: help@ucsc.edu Online Services Help Page	System Alerts & Updates The Staff Computer Resource Center Public Computing, Printing ...

Purchasing


Software Request Form	General Requisition Form -- Excel Doc (more info)

How-to Guides / Documentation


Edgar Help MailMan lists directory -- to see info about a specific list, to go http://mail.library.ucsc.edu/mailman/[listname] Mailman FAQ Data Backup Service (Retrospect) Request Tracker (WebRT) Mail Reflectors - broken InfoNotes Updating and Formatting IP information for online vendors Access to Online Resources	Web Help HTML: A guide to commonly-used functions ht://DIG -- full-text searching for your Web pages. Sawmill -- use statistics (password required) Older Documents

Cruzcat Support

Follow this link to request a new Cruzcat Logon, to modify an existing logon, or to request screen permissions.

Cruzcat Permissions Menu

Information Technology Services (ITS)

Support Center (Note: Many of these pages are in flux as ITS reorganizes -- bk 3/18/05)

Campus Network Services

Computer Use Policies


UC Electronic Communications Policy Guidelines & Policies Policies for use of UCSC computing facilities UCSC Web Publishing Guidelines Political Activities

Other Computing Information

Why Am I Getting All This Spam? Center for Democracy & Technology March 2003 CD-Recordable FAQ

Page Information

Follow this link for a text version of this page. From there, links lead to text versions of other pages of the CNS site.

This page is maintained by Eric Mitchell. It was last updated on: 22 August 2008.

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