University Library 

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2007 Student Employee Award and Recognition Program (SERAP) Guidelines

The purpose of the Student Employee Award and Recognition Program (SERAP) is to:

1. Officially recognize our student employees who demonstrate exceptional and/or outstanding performance, service, or contributions.
2. Provide student employees with a $150 cash award for their outstanding achievements.
3. Acknowledge our appreciation of all student employees as an important human resource of the Library and UCSC.

• Registered UCSC undergraduate or graduate student.
• Good academic standing.
• Hired through Student Employment Services (SES)
• Currently working for the Supervisor nominating them.
• Completed a minimum of three months of part-time student employment in this academic year.

Completed nomination forms can be submitted to the Library Office by student supervisors beginning Friday, March 16, 2007 and no later than Monday, March 26, 2007 at 5:00 p.m.. Supervisors will be notified of final award decisions in April. The SERAP Award Ceremony will occur on Friday, May 11, 2007 at the Oakes lower field from 3:00 - 5:00 p.m.

Type of Award

A cash award in the amount of $150 and a certificate of appreciation and acknowledgment by the UCSC Chancellor, and Vice Chancellor for Student Affairs.

Cash Awards

The library is responsible for covering the cost of the $150 cash award for each student who is selected to receive a SERAP award. Cash awards will be released to recipients on July 6, 2007 (at the end of the academic year, as to not affect this year's financial aid). Cash awards represent taxable income. All awards will, therefore, be reduced according to the current income-tax withholding schedule.

Criteria/Overall Performance

The student employee nominated should have substantially exceeded in quality and/or quantity the normal expectations for the position they hold in the Library. The performance of the student will have a standard of exceptional or/an outstanding contribution to the achievement of the unit's goals and objectives.

Criteria

(examples are given simply as guidance and were formulated with input from Student Supervisors)

1. The student employee must be in good academic standing. Campus Career Services will assume responsibility for the verification of academic standing and notify the Libray Office. The student employee must be currently employed to receive an award.

2. Students who have exhibited a high skill-level beyond expectations for their positions. This would apply to any level of student employment, manual labor positions included. Student employee that:

• does not need close supervision and is self-directed.
• exhibits a broad spectrum of library knowledge.
• demonstrates teaching/training skills above and beyond the requirements.
• brings a high level of technical expertise that has been demonstrated in various project(s) completion in the unit.

• takes it upon themselves to revise a form or procedure and presents the results to Supervisor to adapt, and results in measurable gains for the Unit or Section.
• takes the lead to troubleshoot a problem, procedure, or process that results in time saving steps or a more efficient operation for the Unit, or Section.

• demonstrates excellent customer service skills in the unit in dealing with patron requirements or dealing with difficult patrons.
• demonstrates leadership skills in supporting the efforts of the Unit or Section.

• exemplifies the Student Supervisor's vision of outstanding support and service.
• is one of the first to give additional time on a consistent basis and yet manage their school work load.

University Library SERAP Nomination Process
University Library SERAP Nomination Form
Library HR Page
 

page last updated: 28 March, 2007